FAQs

What are your candles made of? Our candles are made from a combination of premium all-natural soy wax and or premium soy / coconut wax blend, ensuring a clean and long-lasting burn.

    Where are your candles made? We make every single candle by hand in our studio on the Gold Coast using where possible locally sourced ingredients.

    What fragrance do you use? We use high-grade fragrance oils blended with essential oils.

    How long to your candles burn? The burn time of our candles differs based on their size. The Voyager Traveller Tin has a burn time of approximately 15 hours, the Signature Small lasts for 45 hours, and the Signature Large can burn for 60 hours.

    Do you ship internationally? At this stage we only ship Australia wide.

    Are your candles environmentally friendly? Absolutely! We are committed to sustainability and use eco-friendly packaging, recyclable materials, and support responsible sourcing practices.

    How should I care for my candles to ensure optimal performance? To ensure the best burn experience, trim the wick to 1/4 inch before each use, and keep the candle away from drafts and flammable objects. Always burn candles within sight and away from children and pets.

    Do you have a return policy? Yes, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 30 days of receiving your order for a refund or exchange. Please refer to our returns and exchange policy for more details.